Welcome to CountyWorks 
CountyWorks by Manatron
CountyWorks offers software solutions for County Government, including the Clerk, Treasurer, Appraiser, Register of Deeds, Road and Bridge, Landfill, and Sheriff Departments. Our CountyWorks software applications include Fund Accounting, Cash Management, Inventory Management, Tax Administration, Billing & Distribution, Register of Deeds Records Management, Road and Bridge Work Management & Sign Management, Sheriff Dispatch Log Management, plus Document Imaging and Web Solutions. Our CountyWorks solutions are easy to use and have been time tested and proven by our customers to meet the needs of your county departments.
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The "Truth" about your AS/400:
We have received numerous phone calls about ongoing 400-based software support. Manatron will continue to support the Kansas 400-based software programs and doesn’t foresee this changing for a very long time. In fact, we see this as a great thing for Counties because now they can choose to switch to a PC based software suite, run a 400-based software suite, or choose to do both allowing one department in the County to choose to run PC based solutions while another runs 400 based solutions, yet the software will still hold tight integration because it is all under the Manatron umbrella.
Sale of CountyWorks to Manatron, Inc.
Nex-Tech, Inc. has reached an agreement to sell its CountyWorks operation to Manatron, Inc. of Portage, Michigan. Thus, effective November 1, 2008, your CountyWorks software and support will be provided through Manatron. As part of this Agreement, Nex-Tech will be providing hardware and technology services for Manatron in the state of Kansas.
Manatron is the national leader in property tax, assessment, appraisal and recording software with its Government Revenue Management software suite used by jurisdictions throughout the U.S. to collect more than $65 billion in annual tax revenues. Manatron began in this business in 1969 and now serves nearly 1,400 customers in 38 states, three Canadian provinces, the U.S. Virgin Islands and South Africa.
In July 2008, Manatron acquired InfiniTec, Inc. of Hays, Kansas. InfiniTec has been in business since 1992 providing software and services to Kansas counties. By combining Nex-Tech’s CountyWorks applications and customers with Manatron’s recently acquired InfiniTec Division, Manatron is creating an even stronger suite of software solutions and supporting services for Kansas government.
Rest assured, Manatron intends to support CountyWorks just as Nex-Tech has and all previously established agreements will continue to be honored. Furthermore, the individuals you are accustomed to working with at CountyWorks—Bill Turman, Amber Hagerman and Neil Offutt—have accepted positions with Manatron and will continue to work with you from their Hays office.
Nex-Tech has truly enjoyed the opportunity to work with you and we sincerely appreciate the loyalty you have shown us over the years. Manatron has a long-standing history as a national leader in government management software and we are confident they will continue to provide the same high-quality services you have come to know and trust from Nex-Tech CountyWorks.
If you have any questions or concerns about this transition, please contact Bill Turman (Nex-Tech) at (800) 258-2751 or Travis Rozean (Manatron) at (800) 832-8246.
Sincerely,
Jeff Wick
Chief Operating Officer
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In an effort to make this transition as smooth as possible, Nex-Tech and Manatron have compiled answers to several questions that may arise. Please do not hesitate to contact Nex-Tech CountyWorks at (800) 258-2751 or Manatron Billing Department at (866) 471-2900 ext. 7078 if you have additional questions or concerns about this transition. Thank you.
What phone number should I call for CountyWorks support beginning November 1?
The CountyWorks support number will not change. Please call toll free (800) 258-2751 for CountyWorks customer support.
What phone number should I call for technical/hardware support?
Beginning November 1, 2008, please call toll free (888) 921-2926 for technical assistance or any questions related to hardware. As part of this acquisition, Nex-Tech has agreed to provide all technical and hardware support for Manatron within the state of Kansas.
Who should I call for sales and product information?
Sonny Sagar is the Eastern Kansas Sales Manager and is responsible for Republic, Wilson and Cherokee Counties. Brent Gustin is the Western Kansas Sales Manager and is responsible for all other CountyWorks customers. You can reach both of these individuals at (800) 832-8246.
Will my CountyWorks support representative change?
No. We are pleased to report that Bill Turman, Amber Hagerman and Neil Offutt have accepted positions with Manatron and will continue to assist you with CountyWorks from the Hays Manatron office. They can continue to be reached via the CountyWorks support line at (800) 258-2751. Within the next three months, Bill and your new sales representative plan to travel to your area to address any questions you may have.
Where should I mail my November, and subsequent, support payments?
All support payments, beginning November 1, 2008, should be mailed to Manatron, Attn: Barbara Fitzgerald, 510 East Milham, Portage, MI 49081. If you mailed your November 2008 support payment to Nex-Tech prior to receiving this letter, rest assured that Nex-Tech will send the payment on to Manatron for you.
Will outstanding CountyWorks proposals be honored by Manatron, or will I need to obtain a new proposal?
All outstanding proposals submitted prior to November 1, 2008, will be honored by Manatron as long as such proposals are executed no later than March 31, 2008.
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